Shipping Policy

Effective Date: 21-11-2024

At Fresho Market, we are dedicated to delivering fresh, high-quality fruits and vegetables right to your doorstep. This Shipping Policy outlines the terms and conditions for our delivery services.

1. Shipping Coverage

We currently deliver to All Over India. If your location is outside our service area, we apologize for any inconvenience and are working to expand our coverage.

2. Delivery Timeframes

2.1 Delivery Schedule:

  • Standard deliveries are made between 8 AM to 8 PM.
  • Same-day delivery is available for orders placed before 12am, subject to product availability.

2.3 Delays:
While we strive to meet delivery timeframes, delays may occur due to weather, traffic, or unforeseen circumstances. We will notify you in case of significant delays.

3. Delivery Charges

3.1 Express Delivery:

  • Faster delivery options may be available at an additional cost. Details will be provided at checkout.

4. Order Tracking

Once your order is dispatched, you will receive a notification with tracking details via email or SMS. You can monitor the status of your delivery in real time.

5. Delivery Guidelines

5.1 Receiving Orders:

  • Please ensure someone is available to receive the delivery at the specified address.
  • If no one is present, the order may be left at the doorstep (with your prior consent) or rescheduled at an additional cost.

5.2 Inspecting Deliveries:

  • Check the items upon delivery to ensure accuracy and quality.
  • Report any issues to our customer support team within 24 hours.

6. Incorrect or Undeliverable Addresses

Ensure that the delivery address provided is accurate and complete. Fresho Market is not responsible for:

  • Delays or losses due to incorrect addresses.
  • Redelivery fees if the order is returned due to an incomplete or incorrect address.

7. Contact Us

For questions or concerns about shipping and delivery, please reach out to our customer support team: